The extent to which this has been twisted around and rationalized is baffling. All you have to say is “that’s a good idea, and we’ll consider it for future conferences.” (Or, “that’s a good idea, and even after stiff negotiations they wanted so much for it we would have had to raise registration by X percent.”)

Take off your suit jacket and shoes, and talk to me… or even walk with me through your own conference. (I would say “walk a mile in my shoes,” but chances are good that would be painful for you…)

We realize wireless access is important to our attendees. With regards to wireless access at our events, we do provide wireless access points at both Internet Librarian and Computers in Libraries. We did last year, and this year we are planning on again having wi-fi at the event.

In response to having outlets for laptops in our session rooms, we have made it a standard practice to have a limited number of outlets brought to the seats in each session room at our events.

I would like those involved in this conversation to know that we do our best to provide our attendees and speakers with what they want at our events. We try to make them affordable, we try to provide all of the services that they might want. We read their evaluations, and we try to make changes to our events to make it a better experience for everyone.

If anyone has any comments on how to make our events better in general, or how we can provide better services, they can contact me personally at thoganjr@infotoday.com.