Comments on: A Dozen Neat Take-aways from ALA Midwinter 2009

By: Twitiquette: A Short but Helpful guide to Twittering Conference Meetings « Library Garden

Sun, 13 Sep 2009 20:32:56 +0000

[...] Karen Schneider brilliantly put it, (ALA) “Council may not be interested in transparency, but transparency is interested in [...]

By: SteveH

SteveH — Fri, 20 Feb 2009 20:41:49 +0000

I lost my bluetooth on my way to hear you and Marshall Breeding……

By: OLA’s Super Conference 2009 « Count Your Blessings

OLA’s Super Conference 2009 « Count Your Blessings — Tue, 10 Feb 2009 16:57:51 +0000

[...] agree with Karen Schneider’s blog that Summon, a new unified-search service from Serial Solutions is very impressive. Possibly related posts: [...]

By: Brian Gray

Brian Gray — Sun, 08 Feb 2009 04:02:02 +0000

It was great to follow the Council meetings on Twitter and hear the discussion that led to the decisions.

By: Brian Gray

Brian Gray — Sun, 08 Feb 2009 04:01:29 +0000

I heard similar stories from others at the conference that made the hike. It seems like the bookstore lost on on some great opportunities considering all the book lovers that were in town.

By: K.G. Schneider

K.G. Schneider — Wed, 04 Feb 2009 18:22:19 +0000

TCER: I can sympathize. But note this. I walked from the Hyatt to Tattered Cover in the dark and cold, full of anticipation. When I got there, there were two staff with eyes glued on computer screens. I had to announce my needs and at that, I was walked to the shelves by an unsmiling young man.

I actually made a purchase before I left the store, but it wasn’t because anyone was upselling me and it was more as a memento. I’m sorry things are hard and I know that affects morale, but I have many options for purchasing books, and the one thing the store has going for it — more than shelf inventory — is how good it can make its customers feel. It’s the vibe I get in my local library when a librarian walks up and asks me if I’m finding what I’m looking for.

By: TCer

TCer — Wed, 04 Feb 2009 18:09:03 +0000

I’ve worked in book stores for the past three years, and on-and-off at Tattered Cover since July. It’s by far the best book store job I’ve had, in terms of atmosphere, business ethic, and my relationships with coworkers and customers.
I’m sorry to hear you had a bad experience there, and I’d like to take the opportunity to explain what’s been going on in the store lately. Basically, the economic downturn has hit us hard. In the past two months a depressingly large number of people have been laid off (myself included), and we’ve also had to make significant but necessary reductions in stock. The store definitely isn’t what it used to be. Hopefully the cutbacks will be temporary, and once the economy starts to bounce back we will, too. Meantime, even though we’ve lost some of our best people, we’re still doing the best we can, and counting on our customers for support.

By: David Fiander

David Fiander — Mon, 02 Feb 2009 17:15:39 +0000

There should be a sign on the inside side of restroom door (or even on the inside of the stall doors) that simply asks, “Do you have your phone?”