Imagine, all this time I’ve been working my behind off in library jobs, and I could have spent it reclining on a chaise-lounge reading fat novels? Or so says LSSI, the library-outsourcing company, in a deliciously slurpy quote for the New York Times: “A lot of libraries are atrocious,†Mr. Pezzanite said. “Their policies are […]
In the end, I don’t think I “lost” or “won.” USAA was very nice to me, and I even got a nice letter and phone call from MasterCard. Avis pretended to be in the cloakroom the whole time. Probably the best moment (if a year of wandering in the bureaucratic gulag has best moments) was […]
So I’m a little tired tonight and this will be brief, but the Consumerist gave me some web-time, USAA’s social-software team responded, and I had a nice preliminary talk with someone today. I really only want two things: I want my credit rating cleaned up, and I want this all to stop. Now, full disclosure, […]
Or as I think of you at the moment, Larry, Moe, and Curly… Yes, I will immediately send $641 to the collection agency to settle my “debt.” But in the meantime I will use my bully pulpit to vent about a year of being jerked around. First of all, I have a great credit rating […]
Centralized mass storage for legacy print materials (paper-based books and journals) is by far the most under-observed trend in libraries today, so I was delighted to receive a memo from SCELC, the innovative consortium my library belongs to, outlining SCELC’s work with the WEST regional storage project and adding, “please also feel free to share […]
The pink mattress lay in the middle of the road, as unmistakable as a glass of Pepto-Bismol. I was rounding Highway 13 about 9 p.m. in early November, just a week after I had returned to California. The sloped, unlit road had no shoulder and my headlights bore on the mattress occupying the bulk of […]