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Reclaiming Space

I think my theme for August is reclaiming space. Moving back to San Francisco reclaimed my city for me; even if we move along later (as may well happen when we eventually sell the house in Florida), I feel I have reattached myself to my hometown in a way that has been restorative and regardless of where we move will be permanent.

This past week in the library we cleaned out the old “processing room” to help it along its way to becoming a multiuse events room, and in the course of it reclaimed the library for this team here and now.

When I say “cleaned,” I mean we filled an entire recycling truck with five decades’ of detritus (including weeded books that our book-buyer had already gone through), created a small mountain for the computer recyclers to pick up, and still have an immense mound of miscellaneous trash by our back door.

Not to mention two boxes of items we thought would be amusing for a display of “found in the library,” though as the day wore on and more of this junk surfaced, I became less charmed and even mildly saddened. There’s a certain dolor associated with piles of pocket cards and book tape that is hard to pin down. The opposite, in some ineffable way, of “a bracelet of bright hair about the bone.”

The next day one of our team members lifted all the blinds in the room. It was startling to see the room filled with sunlight. All the angles and corners seemed more definite, as if the room were reclaiming its own self, emerging into a new, proud identity. It will become an event room even if we start with $9 Ikea folding chairs and whatever folding tables we can beg; this room wants to grow past its former lives.

I had really wanted to claim partial ownership over our library’s participation in our university’s fall orientation (August 20-22), but that is the weekend of my father’s remembrances. If you follow me on Facebook, you know that the event had been planned to be held at the Washington Square Bar and Grill, which suddenly closed this week, but thanks to my highly adept sister, will now be held at Delancey Street. We will scatter my father’s ashes on Sunday, and he’ll return to the ocean he loved.

One of the lessons in small universities is that you have to let go and set aside guilt over what cannot be reasonably accomplished. There are four of us, and it’s amazing we do what we do. I had wanted to hold a games night over orientation weekend, lead a journaling/meditation session for those who will not be at Mass, and tout our upcoming activities. But matter can neither be created nor destroyed, and nearly all of the other work that weekend is on one person who needs to live to tell the tale. I am fortunate we can participate in orientation at any level and am grateful for the great team I work with and how much we got done this summer.

We can still hold a games night some other time, and I’m looking forward to the autumn events taking shape: so far, two art talks and a poetry read-aloud. There will be time ahead to reclaim new spaces; there will be another fall orientation to be part of, and a few more after that.

OCLC in the headlights

A brief update before heading to Apple HQ for the first-ever meetup of NorCal  SCELC members. I have more to say about OCLC (including that I am not now, nor have I ever been, a member of the OCLC board of trustees–I don’t know how anyone got that idea), but not much time to do it in.

Yesterday I met with a group of writers who at the end of our informal lunch asked me, so what do I think about what’s happening in libraries? And a heartbeat later began talking about their Kindles and iPads. So when we talk about OCLC, III, and Skyriver, we need awareness that the crisis moment extends far beyond a dustup between two companies and a nonprofit; we are in a moment, or perhaps a series of moments, that are decisive for librarianship.

To write a little more about OCLC’s growing edges and its unique opportunities, I have been trying to wrap my head around how to phrase my comments. As usual, Joe Lucia, library director at Villanova University, offered a succinct perspective: “The key development we need to see within OCLC to get past this is a sustainable business framework that positions OCLC as a non-proprietary partner in support of common resources and the intellectual commons that is at the heart of the library mission. Perhaps this is a teachable moment in which we can re-activate a serious conversation about how that might happen.”

I’ve said before that OCLC sometimes acts as if it doesn’t understand the work it’s in. It’s the services, not the data. It’s also true that librarians too often undervalue OCLC’s services and too often do not understand that an organization’s bottom line is an equation that needs to include the resources (as in money and people) for innovation. The cost of an ILL transaction, for example, includes the past, present, and future costs of the future of ILL. It cannot stay as it was in the beginning, because our services have changed. It needs a “sustainable business framework.”

But simultaneously, we do need — and now is the moment — to have a “serious conversation.” A conversation about the composition of OCLC’s governance, engagement of membership, transparency, and future directions. For example, I am less bothered by the simple fact of trustee compensation than I am by what the compensation suggests, which is a lack of trust in member engagement.

OCLC members can at any time have these conversations. We don’t need to wait for OCLC. We ARE OCLC. If we choose not to have these conversations, then don’t blame OCLC.

OCLC’s Crisis Moment

Innovative Interfaces and its joined-at-the-hip cataloging-company SkyRiver have teamed up to sue OCLC for monopolistic practices. I read the complaint end-to-end today and you can read my somewhat tame, won’t-you-be-my-neighbor assessment on the Chronicle of Higher Ed.

My more passionate, from-the-heart assessment: OCLC is a galumphing behemoth, often clumsily distant from its own kith and kin, with chronic governance issues, a deficit of social acumen, and a palpable mistrust of its membership. But OCLC is our behemoth–yours and mine. If we are going to have a worldwide catalog, it’s going to be a behemoth. Better it be a behemoth that needs to be not-so-gently bumped toward transparency and member participation than a for-profit behemoth in it for itself.

Not only that, but I found myself growing indignant over III’s repeated claim that OCLC users are forced to take part in development of their own products. If there is one solid value I acquired during my time working for a vendor supporting open-source software, it is that participating in the development of the tools I use is a strong positive (and I have yet to feel compelled to participate in product design–if anything, we have to ingratiate ourselves into the process). Co-design is good for me and it is good for the developers and it is good for LibraryLand.  What exactly is III saying–that we are too stupid to participate in the design of the tools we use?

My more pragmatic assessment: when you see a lawsuit over competing technologies, you can be sure some technology is jumping the shark. III (let’s be clear who’s behind this lawsuit–they have some nerve hiding behind SkyRiver’s skirts) needs to stop OCLC, fast, before everyone figures out that because OCLC accidentally created an international cloud-based service forty years ago, OCLC now has an inherent advantage because its technologies are based on web-scale services.

Let me put it another way. If you were designing a library catalog and a resource-sharing service today (or any web-based service, for that matter), what would predominate in your design principles? Would you require users to create discrete local silos duplicating common information that had to be constantly synced and groomed between the two databases, and then ask them to invest far more time in linking these silos through more applications and standards (and, ahem, money)?

That is how the traditional library catalog is designed. I have records in the cloud, and I have records in my local database, and I spend far too much time muddling between the two data sets, and making these data sets coordinate with other data sets, and spending money so that data set A can communicate with data set B. Why do I need local data? The answer is, I don’t, or at least, once OCLC gets its web-based catalog system working, I won’t.

III also fears Navigator, OCLC’s resource-sharing software, and rightly so. Would you design a resource-sharing system as a closed loop (an *expensive* closed loop), so that discovery outside this loop required a fresh search and knowledge of how to conduct it, or would you leverage the ability to make discovery a smooth ripple from the user’s home library through a consortium and on to a global catalog?  That’s a no-brainer. MPOW is a proud pioneer in the SCELC Camino project, which is beginning with a handful of private university libraries but will soon grow beyond that.

I know OCLC doesn’t come cheap, and for a nonprofit, the question of restraint always emerges. The lawsuit makes for lip-smacking reading, with its allegations of high-rolling baksheesh to university librarians (when OCLC visited us two weeks ago, we bought them pizza… clearly I missed the baksheesh memo) and other insinuations of a nonprofit scooping up revenue from poor little librarians and tossing it at its own ongoing bacchanal. I doubt OCLC’s response will be “back atcha,” since III is a for-profit, private company. I’ll let OCLC explain its way out of the allegations, but at least there are standards for nonprofits, and as members, we can ask reasonable questions.

Setting aside the question of III’s own corporate purity, my final question is this. How did SkyRiver set its pricing? It bills itself as a cataloging service, so I wouldn’t expect it to follow OCLC’s example in investing in research and development for 21st-century library technologies that hold out the promise of liberating us from arcane, expensive, time-consuming practices. But still… how is SkyRiver’s pricing based?  Was it designed to be too affordable to resist? For that matter, why did III even get into the cataloging business in the first place? Out of the kindness of its heart?

It’s funny, but after reading the complaint end to end, it had the opposite reaction it intended. I felt defensive of OCLC, and proud of what it has done to date. Like family, OCLC can be infinitely annoying, and yet yield surprising satisfaction. When I engage with OCLC–contributing records, sharing resources, even designing resource-sharing services–I feel part of something bigger than I am, something that can be complex and daunting but also highly rewarding.

I don’t want the services I provide to be reduced to a simple equation of what’s cheapest at the moment. That’s the WalMart mentality. I need to be a good steward of our fiscal resources, but sometimes that requires we spend a little more (like buying iMacs instead of low-end junk) to get what we want (reliable quality service to our users). I certainly would be chary of a for-profit service challenging a not-for-profit service strictly over the issue of price, and I hope you would be as well. I know what WalMart has done to small-town America, and I would hate to see that done to LibraryLand.

How I Spent My Summer Staycation

We did a true staycation, and I’ll work backwards and say that at the end of it I had two very satisfying personal writing days while Sandy has been off at continuing ed. I was going to take one writing day, but it was so relaxing and productive, and I feel so comfortable about MPOW, that I stretched it into two.

I wager I have spent at least 14 hours writing these past two days in solid stretches of three or four hours, most of it on a short story I started about a year and a half ago largely on a whim. I meant to begin work on a new essay, but I found myself in that pleasurable circle of revision. I am neither an athlete nor a musician, not by a long shot, but I suspect I know what it is like to push one’s body into deeper and deeper levels of expertise, where at each steppe you discard earlier goals and focus on moving past the new normal.

At the end of my writing siege I opened an essay I had been undecided about for over a year and immediately saw the right opening. Once, in teaching a writing workshop, a student had commented that writing was a muscle. What an apt metaphor! I feel my muscles starting to flex and regain their shape.

How we spent the rest of our staycation:

Thursday night: Saw Impressionist exhibit at the de Young. Gorgeous. Went to wine bar on Irving to have luxe glasses of vino and split a cheese plate (a theme of this staycation).

Friday: Ladies’ Day. Drove to Union Square, walked into Chinatown for dim sum, walked back to Union Square for extended shopping. For us, shopping does not result in dropping much money. But we found some small gems and I had a stunningly wonderful experience at Victoria’s Secret, where I was expertly handled the minute I walked in the door–as much or as little help as I needed or wanted, with absolutely no judging me for selecting their version of the Corolla of foundation garments.We came home and walked to Social Kitchen and Brewery, where we enjoyed their beer and split an appetizer.

Saturday:We took the 6 to the Ferry Market, where we admired the goodies, then walked to Delancey Street, a favorite restaurant of my father’s. We had wine with our lunch which felt terribly naughty. Then we walked all the way to Fisherman’s Wharf, restored ourselves with a Pellegrino in the lounge at Alioto’s, spent $5 in quarters at Musee Mechanique, quaffed Irish Coffees at the Buena Vista, observed a verbal altercation on the 19 Polk, then had beer and wonderful nibblies at the Magnolia Pub on Haight before toddling home.

Sunday: We met friends at Lovejoy’s Tearoom and had a nice ladies’ tea, then heard Frank Bruni talk at the Omnivore Bookstore. Once upon a time, many years ago, I lived at 27th and Sanchez, and it might as well have been on the dark side of the moon. It’s all quite chi-chi now. But Bruni was wonderful and the Omnivore was a great find, and afterwards we walked first to the Pi Bar for a restorative and then to Monk’s Kettle, where we quaffed beer and shared a charcuterie plate. Sandy let me eat all the duck prosciutto.

People pay a lot of money for our experiences. We hopped on the bus or took a short car trip, and there we were. I would love to stay in San Francisco the rest of my life. But if that’s not possible, I am full of joy for every day I can be here.

Lucky gal

This is a general catch-up post prompted by the number of people I ran into at ALA who asked, “How ARE you?” in that very pregnant manner that means, so, is your life still screwed up?

And no disrespect to people who enriched our lives during the Florida Experiment — I particularly miss my writing friends! — but that was a particularly awry three years for me, personally and professionally. It was a “growth experience,” and I appreciate my new life so much more, but I could have skipped the over-long teachable moment and come out just fine.

On my jobs in Florida, it was a matter of “fit”; I took work that was available, and I tried to contribute back to the places I worked, and I particularly learned a lot working for a vendor. But ultimately these were not the kind of professional opportunities such as I have now that fits me like a tailored suit. I particularly never felt that I contributed back to the places I worked in ways that befitted my potential, and that’s a hard thing for me.

So now I live in San Francisco in a delightful neighborhood near where I grew up and every weekend we go out and do fun things in the best city in the world, I have an annoyingly long commute where I crawl back and forth across the Bay Bridge in Sparkle, my stalwart Honda (no, I can’t really take public transit), and I have a terrific job where I put in too many hours and have far too few resources and work with the most delightful people (in the library and campus-wide, including the students, who in the words of a faculty member have apparently been sprayed with something that makes them extra-nice) who make it all very satisfying.

My commute is tame in the morning because I leave the house at oh-dark-thirty, enabling me to skim across the Bridge where to my right  as I approach Oakland are those strange cranes that have always looked to me like dinosaurs. My commute is icky at night, but every day I am amazed to sit in my car and see myself approaching San Francisco.

Note: everyone asks me about the commute, and I am then often grilled about public transit as if I had not really considered all the options. It is technically possible, but not really feasible, even though the 6 Masonic runs right past the house we rent.

(We rent part of a house, and our tenant below is a delightful person who greatly amused the Census taker by declaring his ethnic status was “Direct descendant of Nordic Gods.” Again, we’re lucky.)

Sandy’s job is good–we really lucked out in this move back to where we should be–and naturally, that helps make life good for us in many ways, not the least of which is having two incomes. They aren’t huge incomes but we aren’t huge spenders. Our biggest splurges are things like having a beer at the Magnolia while we read the Times or taking a walk on Crissy Field and then dining on high-end hot dogs made from sustainable, humanely-raised beef, on Acme bread, no less. We have CostCo and farmer’s markets and Trader Joe’s to keep us in affordable comestibles; at the height of spinach season I bought $3 worth of spinach at the Alemany Market and it was so much spinach I believe we had a greenish cast by the end of that week. Now we are feasting on blueberries, and next up, figs.

I gave myself a writing moratorium so I could wrap my head around my new life, particularly the demands of my new position, which has needed my attention and focus. It still does, but I’m gaining a rhythm (and having just hired a significant addition to the team, I feel myself relaxing a bit; when you are running on 4 cylinders, they all need to be firing to make it up that hill).

A friend who I ran into at ALA commented that she thought I was “leaving the profession” to do the “writing thing,” which is one of those complicated statements people make that cannot support a hallway explanation.  When someone has a child or becomes a church deacon or learns to play the saxophone well enough to join a community orchestra, I do not assume they are “leaving the profession,” and yet to have an avocation such as literary writing confuses some people.

If I won the lottery (to expand on a recent Twitter meme), I wouldn’t quit my library job immediately; I’d make sure we found a good replacement, and then, yes, I would quit my library job and assume the writer’s life full-time. The older I get the more honest I am with myself about that. It doesn’t mean I don’t love my job; but being human, given free money, I’d rather play all day, and writing, though hard work, is my play. But I’m not the kind of writer who is ever going to be able to do this as a living, and that is that.

In any event, I have multiple writing projects in the cooker: moving forward several essays that need to be finished and find homes; writing my father’s death notice (what some people erroneously call an obituary); and writing about writing my father’s death notice, which presents interesting challenges, since he lived a fascinating life made even more fascinating by his many versions of it.

I also keep pecking away at homebrewing (which has its own companion essay in work), though there are many interesting things to do in San Francisco, so I homebrew less. The latest 2 batches are a Rye IPA, the first time to try it out, the second time to see if my success was repeatable. (Not quite, for complex reasons another post will address.)

Like many working writers, I read far less than most non-librarians assume, but every week I do plow my way through the New Yorker and the Sunday New York Times, and I did enjoy Persepolis, our campus-wide first-year-experience book for the upcoming academic year.

I’m assuming we won’t be in San Francisco proper forever; at some point we will sell our lovely house in Tallahassee (it’s rented out now) and if possible, buy a place in the Bay Area, which means way out somewhere on the BART line; or our rental situation will change; or we will decide that it’s time for me to have the easy-peezy commute (and Sandy’s church is right across the street from a major Muni station). (We lucked out–again–by needing an apartment when availability was good and rents were competitive–and prices do come down when you say “We’re a minister and librarian…”) But at the moment, it is so wonderful to be in the middle of this most wonderful city. If I could, I would stay here forever. I will certainly never leave California again. You can write that down in ink.

I suppose one very important Teachable Moment I can grudgingly draw from the Florida Experiment is that I am acutely aware how lucky I am.  As Joan Didion wrote, “Life changes in an instant.” We are in one instant, and I am doing whatever I can to live in that instant as fully as possible, and to slow down that clock and tread very deliberately through this moment. There will be other instants, because this is life. But here we are now.

ALA Annual 2010: The Trip Report

Free Kittens

ALA 2010

Hotter than blazes, but still a great venue, even after a major blister on one foot made me limp. Great discovery: the Circulator, which for $1 brought me from Georgetown (church with my stepmom) back to the CC in air-conditioned bliss.

Presentations: “Ultimate Debate 2010: Open Source Software: Free Beer or Free Puppies?” Sunday, June 27, 1:30-3:30 p.m. Approximately 400 in attendance. Co-presenters: Stephen Abrams, Gale/Cengage; Marshall Breeding, Vanderbilt University; Roy Tennant, OCLC (debate moderator). It was what it was. The best responses came from audience members who testified to the value of “open” in their libraries. Thanks to Ranti Junus for the “Free Kittens” badges.

Best showcase: ALA Learning Roundtable (LearnRT), of course, because Nicole Greenland of MPOW, was presenting, and her poster session about faculty development was excellent.  This was a well-attended event where librarians showed off their innovative techniques for information literacy.

Best program: LITA President’s Program; Mary Madden from Pew Internet Research on “four or mores”—people who own four or more portable electronic devices. Early adopters are as racially diverse as the general population, but tend to be male, and the biggest early adopter group is not teens or young adults, but the 30-49 age range. She spent quite a while covering actual (as opposed to assumed) behavior of teens and young adults. While a typical teen texts on average 50 times per day (probably due to all-you-can-eat texting plans and the fact that parents are paying for these plans), not all other popular assumptions are correct. For example, teens and young adults are far more attentive to managing their privacy settings than other age groups. For similar higher ed issues, Madden also recommends Steven Jones’ work on the impact of tech on faculty.

Best unofficial program: Battledecks. This program first appeared in 2008 at South by Southwest, the popular tech/music conference. Librarians have adapted Battledecks to make it even harder! In front of a packed, boisterous audience, 7 contestants (kept in advance in a “green room”) presented consecutively on 20-slide sets of PowerPoint slides they had never seen before on the theme of “change in libraries,” with additional rules that they had to stay within 5 minutes. All were good, and some were excellent. Judges then picked the winners, and the audience picked their own favorites. I have been asked to help bring technology to the last day of the California Library Association next fall, and if I accept this activity, Battledecks will be on the menu.

Best vendor visits: RefWorks (nice to get hugged by a vendor :-) ), Ebsco (will visit soon), Serial Solutions (gave us a credible  display of its spendy new COUNTER-compliant usage product), ITG (our incredibly patient RFID vendor), Marcive (a recon vendor), ebrary, Computype (despite its name, it deals primarily in spine label printers), and Equinox.

Best user group meeting: Navigator, where Rick Burke, ED for SCELC, diplomatically but clearly explained to OCLC areas of growth for their project management for Camino, the SCELC Navigator pilot. I am a big, big believer in Camino. This has the potential to tie together over 100 small libraries into a  resource-sharing powerhouse. It is bumpy, but we will get there.

Best product demo: ContentDM, a discovery tool for electronic scholarly communications (ETDs, etc.). We have a free license for the starter version (up to 3000 “objects” can be displayed and ingested in this hosted version). Two libraries demonstrated how ContentDM provided an easily-configurable gateway for a wide variety of heterogeneous content.

Best social hours: LITA Happy Hour, where I met with nerdy colleagues, and then an event at the Hotel Monaco celebrating the 40th Anniversary of GLBTRT (Gay, Lesbian, Bisexual, and Transgender Roundtable). Networked with people I have known for decades, including Amy Kautzman of UC Davis, who is quite sharp on metadata and encouraged me to tap her brain on issues related to cataloging. Brought my friend Zoe, who is a candidate for LITA President.

Best free-range idea to surface in my mind while taking Super Shuttle to my hotel: With respect to our backlog… why not replace those books with e-books? I ran this idea past a dozen colleagues. I never heard one strong reason not to include this in the choices for addressing our cataloging backlog. I know some terrific recon vendors. No quarrels there. But… hmmm.

Best geek moment: Using my iPhone to read a QR code in the Alexander Press booth, which won me a special playlist good through July. I was their first booth visitor to recognize the QR code and have a reader that could interpret it.

Best nomenclature suggestion: Substitute “research success” for “information literacy” (by way of Pat Wagner, library services consultant).

Best hallway advice: Look at Lippincott’s e-journal collection to replace some of our print journals for nursing (Roy Ziegler, Florida State).

Best personal demo of technology: Several friends allowed me to play with their iPads. A definitely interesting device with strong potential for activities that are reading/viewing intensive. Not a (keyboard) input device, but still useful in ways people are just beginning to understand. Everyone I spoke with who owned one said they found it extremely useful.

Other things I did: Attended the OCLC Record Use Policy session; have a quiet dinner with a friend who is a librarian for the State Department and is on the move from Delhi to Pretoria; attended the LITA Awards ceremony.

A great ALA.

Thinking about Open Source

Free Puppies, by Flickr user calamity_hane

Free Puppies, by Flickr user calamity_hane

This Monday, 1:30-3:30 at WCC-146B, I am participating in yet another Ultimate Debate:  “Open Source Software – Free Beer or Free Puppy?”  The event features Marshall Breeding and Stephen Abram, and will be moderated by Roy Tennant. It has a hashtag of #ultdebate, and even John Berry will be there.

(Sidebar: Berry, how is it that four years is “enough” for our debate when you’ve been writing that column for hmmmm… how long? But no matter…)

The debate has the potential to be really dull or unusually interesting.  When I was invited to this event, I was just transitioning from spending a little over a year in a development and support company for open source software toward my new role as university librarian, and Stephen Abram would soon be leaving his high-profile job at Sirsi-Dynix for a position at Gale.

I suspect some people expect me to renounce open source (get thee away, open code!), and others expect me to doggedly embrace it no matter what, like those annoying Apple cultics who would devour arsenic if it arrived in a rounded white plastic container with that familiar fruit emblazoned on its bottlecap.

At MPOW, I’ve been very busy with urgent priorities, from repairing bathroom exhaust fans and tearing out unneeded shelving to rebuilding relations with campus departments and on to creating Team MPOW — a 100% tech-literate, forward-thinking, entrepreneurial squad of library miracle workers.

My library management system… well, it works, which means I can stay focused on other stuff, and its contract is really, really long. That doesn’t mean we have no other choices–there’s always a buy-out, or even a walk-away option–but I am frying all those other fish. (The issues with long ILS contracts I will save for another post someday.)

To me it boils down to who we are as a profession–not just now, but historically. I think companies that produce proprietary library software assume that libraries such as mine wouldn’t benefit from open source software because we would never be able to use OSS without paying for support services and we’d be very unlikely to engage with the development community to any great extent. But I think that’s like assuming that people who don’t use libraries don’t benefit from library service. We, LibraryLand, benefit from our hive mind, particularly in such a sharing profession.

The fundamental problem with the proprietary software model is not one of evil ownership or grasping vendors. I’ve seen both of those occur in the open source software community. The problem with proprietary library management software–from a high-level perspective, profession-wide–is that it makes us stupid. It deprofessionalizes who we are and disengages us from tool creation.

Conversely, every librarian who engages in tool creation to any degree improves the state of librarianship for all of us. This has been true since some guy in a toga put holes in a wall to store the papyrus, and it was true in the 19th century when we agreed as a profession on the size of catalog cards (which led to our early adoption of standards and network-level records), and it  is true in the open source community today.

If you think that’s not the case, compare the discussion lists for proprietary products with open source products. I do that every day. For Evergreen, I observe librarians from all roles in their organizations thinking out loud about the tools they are building. For My Home Product, enquiries are limited to simple how-tos. I’m aware there’s a mindset that librarians don’t have the skills to engage with their tools–but I think we have created these librarians. Take someone who is fresh out of library school, put a brick wall between their tools and their services, and decades later you will have someone who has lost the ability to think in terms of tool creation. Invention of any kind is a muscular activity, one that requires constant use in order not to atrophy.

One viable question is whether any of this matters. The debate on open source will probably focus on the integrated library systems most of us use. I mean no disrespect to library development companies of any type, but the local “book catalog” is a dwindling focus of our services (and the architecture of all current LMS’s, regardless of the openness of their code, is built around 20th-century workflows). Our e-services are key.

Some of you may say that projects such as OLE will replace the ILS. But I question how we can truly design new workflows when we have no insight into (and very little role in) the evolution of digital content in the next decade.

Nevertheless, most of us continue to have traditional print collections and most of us need to move that stuff around–catalog it, check it in, check it out, etc.  Furthermore, engagement with library management software–even at a distance–keeps those invention muscles buffed and toned. It is a logical focus of our attention.

If librarianship will survive the Big Shift, it will do so by reinventing itself. To reinvent itself will require many muscles of invention. And that, in the end, is why we need open source.

ALA Conference Survival Tips — 35 Conferences Later

By my count, since I first attended ALA at Midwinter 1992 (San Antonio), I have attended roughly 35 ALA conferences, if you include Midwinter “meetings”–so many that I have founded the (actually nonexistent) Old Members Round Table, which sports a hashtag on Twitter of #OMRT and has its own Facebook fan page.

There are many tips for surviving and enjoying ALA, and I’ve shared some before, but for the sake of anyone new to ALA who stumbles across this blog, I’ll do it again. Feel free to add your own tips!

Packing list. I use one because it means I arrive at the conference with everything I need. This is broader than ALA, but if you don’t do a lot of business travel, take it from me that a packing list will make your life easier.

Wear comfortable shoes. You will be walking… a lot. ALA is very spread out. Not only that, because ALA goes to hot places in the summer and cold places in the winter, your feet are either very hot or very cold. So be nice to your feet because when your dogs hurt, it’s hard to enjoy anything else. You will look like a librarian. Suck it up: you ARE a librarian. If you can, rotate your shoes so you are wearing different shoes every other day. And never bring new shoes to ALA!

Dress in layers. Once upon a time everyone wore suits to ALA. These days, I see more business casual, and for DC I’m bringing a mix of loose dresses (which I find comfortable in hot muggy weather). Whatever: be comfortable, but dress in layers so you can be prepared for meeting rooms that are fiery hot or freezing cold (generally the opposite of the outdoor environment). I have a shawl I drag to meetings when I don’t have a sweater for the outfit I’m wearing.

Bring more business cards than you think you need. You will always run out.  I also know I’m ready to go home when I start handing out other people’s cards. When you get back, go through your cards and write people.

Always visit the exhibits. ALA conferences survive because vendors continue to send entire cotillions of staff and equipment to the exhibit hall. At the very least, go in and greet the vendors your library uses (yes, even the vendors you don’t like). But if you have more time, wander the halls.  I always schedule at least four hours for the exhibit hall because I learn so much, and because I like to say hi to the people who have been serving us all year  (waving hi to ITG, Ebsco, Proquest, Wilson, SerSol, RefWorks, Wiley, Sage, Sirsi…and my ol’ pals at Equinox!).

Get creative with transportation. ALA has shuttle buses, and sometimes I use them. But usually I find other forms of transportation between conference sites are faster (especially after Big Events, where people will be lined up for hours). Quite often I  hoof it, sometimes with a colleague with whom I can catch up. Other times I share a cab (get bold: ask that librarian, “Want to share?”). In DC, get a Metro pass and when appropriate, use the Metro to get from A to B very quickly.

Attend a program hosted by an entity outside your usual “space.” If you are an academic librarian, see a PLA program, and so on. You’d be surprised what you can learn, who you meet, and what it feels like to be outside your arena.

Have backup plans for your schedule. Sometimes a great-looking program is a bomb. Other times, you look out at the pouring rain and realize you don’t have an easy way to get to your next event on time. Have an idea for what you’ll do with that time–an alternate program, some time in the exhibits, or even a tourism moment.

Socialize with people outside your area code. You can see local folks back at the ranch. Use ALA to extend your networking circle to people you don’t get to meet so often, people you’ve wanted to connect with, vendors who have invited you to events, or activities that intrigue you (Battle Decks anyone?).

Be a tourist. No matter how packed your schedule, do something interesting in the fair city you are visiting (beyond the inevitable good meals).  That could be a ball game, a visit to a museum, or a church service, or all three, or even more–just do it.

Tip the people who make our visit so comfortable. Tip the shuttle driver, the hotel concierge who drags your suitcase to the lobby, the clerk who brings your bags up to the room, the hotel desk clerk who retrieves your suitcase, the maid who cleans your hotel room,  the restaurant wait staff, and the cab drivers who hustle you around the city.  Your tips mean a lot to these service workers, and enhance the image of the profession as a caring, sharing group.  Bring dollar bills for the smaller tips (I rarely tip under $2 these days for anything) and a $20 (at least) for the hotel maid.

If need be, take a Quiet Night. If I’m at a conference for more than two or three days, I find I sometimes need a “time-0ut” evening where I hunker in my room with take-out or room service and a book or good movie, so I can rebound for the remainder of the conference.  (For a long time, my go-to hunker-down meal was a bacon cheeseburger and fries with a glass of red wine, but with the “A-word” [aging] it’s more often a salad.) This is one of those “socialize outside of your area code” exceptions; if your co-workers are in the same boat, it could be a good Movie Night with Team Library.

Plan for The New. When I look back, I think of Gloria Steinem talking about butterflies. A very late night drinking session with new friends I still have dinner with almost 20 years later. My first Council Forum. Presenting “You Say You Want a Resolution” with GraceAnne DeCandido.  Being grilled by almost 200 librarians on my first Council resolution. And many, many committees and interest groups and Council meetings I experienced for the very first time, when a group of us gelled around a topic and made something happen. New is good. New makes you better.

And even sad things: Marvin Scilken dying. Yes, at a conference of 20,000+, people get sick and sometimes die; it’s the rule of demographics. But I also remember running into Marvin that same conference at a museum, where he was arguing some point with another librarian he generally only got to see at ALA.  I’m not suggesting you plan on expelling your last breath at an ALA conference. But you know,  there  are worse ways to go.

Write your trip report on the flight home. I know, you’d rather chill out and rest up, and I don’t blame you. But if you can possibly crank out the report on the flight home (based on the notes which you have of course jotted down as things happened), it will be fresh in your mind and even fun to do, and those who couldn’t be there will also benefit earlier. If you wait, you will get back to work and be overcome by a tsunami of crises and backlogs, and the trip report will become a pain in the tush which when finally completed will lack the zest and detail it would have had if you’d just followed my advice which I share with you completely free of charge. As we say in the OMRT, Someday You’ll Thank Me!

ALA 2010 Preliminary Schedule

Away, away, to ALA… I have attended all but three of the combined Midwinter and Annual conferences since January 1992, and I know one thing for sure: there is no “final schedule” for me–it evolves throughout the conference! I’m really looking forward to reconnecting with friends, colleagues, and vendors, and bouncing along with the whole ALA kabobble.

I should probably squeeze in a little more ACRL activity–suggestions for this division (and anything else) welcome.

Friday 6/25

  • 8:30 am – 12:00 noon, Marriott at Metro Center, Grand Ballroom – OCLC Americas Regional Council Meeting
  • 11-ish Elevenses with G., near exhibits
  • 1:30 – 3:30 pm, Marriott at Metro Center, Grand Ballroom – OCLC Symposium: The Next Generation of Publishing
  • 4:00 pm – 5:15 pm LITA 101: Open House Hilton, Joy
  • 5:30 pm – 8:00 pm LITA Happy Hour Renaissance Downtown, Lobby Bar 999 9th Street Northwest
  • Dinner, S.

Saturday 6/26

  • 8:00 AM – 12:00 PM LITA: Cloud computing for library services WCC-143A
  • 10:30 am – 12:00 noon, Renaissance Washington, Auditorium – OCLC Record Use Policy Update
  • Noon lunch with K.
  • 1:30-3:00 Navigator inaugural user group meeting.  OCLC Red Suite Grand Hyatt.
  • 1:30 – 3:30 pm, Web-scale or Bust: Harnessing Cooperative Innovation for Management Services Four Points by Sheraton, Franklin Rooms A-C
  • 1:30 – 3:30 p.m. Pecha Kucha Presentations of Marketing Ideas that Worked in Academic Libraries
  • 3:30 – 5:00 pm, Washington Convention Center, Room 210 – Share Special Collections on the Web with Easy-to-use CONTENTdm
  • 5:30 cocktail, L.
  • 6:30 Dinner with SGBC Interest Group

Sunday 6/27

  • Morning: church with JR
  • 12:00 – 1:30 p.m. EBSCO E-Resource Management Luncheon, Washington Marriott at Metro Center, Junior Ballrooms 1 & 2775 12th Street NW
  • 1:30-3:30 LearnRT Training Showcase (Nicole from MPOW is participating!)
  • 4:00 pm – 5:30 pm LITA President’s Program: Four or More: The New Demographic
    Washington Convention Center, Ballroom B. Topic: “those who own four or more internet-connected devices.” Speaker: Mary Madden, Senior Research Specialist, Pew Internet & American Life Project
  • 5:00 – 8 pm 40th Anniversary GLBRT Social Hotel Monaco
  • Late dinner, possibly

Monday 6/28

  • 9:00 a.m. SD booth?
  • 9:30 Ebsco booth visit
  • 10:30 am – 1pm Stonewall Book Awards Brunch Washington Convention Center – Room 207A (Still need to buy the ticket if I’m doing this…)
  • 1:30 IRSG Ultimate Debate: Open Source Software, Free Beer or Free Puppy?
    WCC-146B (I’m a panelist)
  • 4:00 – 5:30 pm, WorldCat Local ‘quick start’ Information Session Grand Hyatt Washington, Independence Rooms G-I
  • 5:30 p.m. Battledecks Washington Convention Center room 103A
  • Post-Battle-decks get-together?
  • 8:30 p.m. – 10:00 p.m. ALA Council Forum (just to see what’s happening… assuming I’m still awake)

Tuesday

Morning: final sweep through exhibits. Afternoon: Smithsonian. Evening: Return home to Most Favored City!

City view, sunny day




City view, sunny day

Originally uploaded by freerangelibrarian

I work in a great place… I live in a great city… I have wonderful friends and family and love in my life. And naturally curly hair.

I am moved by how many people have written me to share their own stories about fathers and loss.

My father lived in San Francisco for half a century. He spent his last nine years back on the East Coast, where he grew up. But a beautiful city day always reminds me of my father, and how he appreciated San Francisco. Sunny, foggy, rainy–in this city they are always beautiful days–so every day is another good memory of my dad.