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Brief LOCKSS introduction

I’m in post-ALA reentry, swinging my scythe through the bulging inbox. So to resume FRL’ing, let me share this video last week for I created for the BIGWIG Social Software Showcase. Someone commented this is the first-ever kitchen video on digital preservation. It’s a bit rough — i couldn’t get Emma to stay off the table, so I left her there; I love how she is so utterly bored, even when I swing the hammer — but a good intro if you’re not familiar with LOCKSS and digital preservation.

Oh, and mega-kudos to the wonderful BIGWIG folks. You sparkle and shine.

(Hmm, the object isn’t appearing in this post, so here’s the link.)

Britannica, Sirens, and Sexism

I’ve hinted at this before, but in watching the discussions unfold on the Britannica blog — discussions I have contributed to directly, in part because my blog post trackbacks don’t show up there — it struck me today, while reading Jane’s parody, that the only woman cited in the entire discussion is, as she puts it, a “watery tart” (and a fictional one, at that).

While danah boyd is on schedule to contribute, and she always rocks out, we haven’t seen her yet. One woman, Rebecca MacKinnon, didn’t get her due for work she had done until I mentioned it (How many more times in my life will I have to do that?) — and because the correction was in a comment, her name doesn’t show up in a search of the site, though Google nicely scoops up the citation with this tailored search.

(How fitting that the Britannica blog limits its search function to the “authoritative” posts rather than the comments from the peanut gallery — even when the peanut gallery is where the facts reside.)

I’m for scholarship; I’m for teaching students research methods; I’m for pushing people past the world of simple Google searching. I’m even — maybe especially — for making Wikipedia’s editorial process more transparent and accountable; as I commented on one post, Wikipedia in some ways duplicates the hidden pathways of accountability used to reinforce power structures in empires big and small.

But when I hear a group of straight white men huffing and puffing about “traditional epistemological and pedagogical practices” — on either side of the argument — I remember that those practices, and the walls they build, have also been used to demonstrate the seemingly innate supremacy of their own kind.

Keep digging, Britannica; that hole is almost big enough to swallow you up for good.

ALA and the Cone of Confusion


i has interliberry loan

Originally uploaded by freerangelibrarian

Note: I had another article published today, in IT Manager’s Journal. You may recognize some of the IT managers!

I’ve written about the cone of confusion before. I see other uses cited on the Web, and have no reason to disbelieve them, but the definition I was taught in the Air Force is the one used in Wikipedia: it’s that mass of noise that happens when you fly directly over a radio tower.

Today I must wrest a number of books from the paws of my cats and get them to the library for renewal or return (I can renew online… just not when they are, ahem, overdue); finish a Techsource article; participate in two teleconferences; make, edit, and upload a short video; drag my body to the Y for aerobics; print out e-ticket and make sure I have maps; do the pre-conference laundry round-up; and defuse whatever unscheduled, unanticipated missiles will thud into my office before I head to ALA.

Then I get to fly to DC and just Be There, moving from one preordained event to another, so close to the radio tower that it blots out response.

I remember when LITA first started blogging and some people said, “Well! I certainly don’t see a lot of posts going up during the middle of the conference!” That would be correct. Most people don’t waste their precious conference time (experienced in dog years, if not fruit-fly years) editing and posting their reports. They’re too busy flying by the seat of their pants. I don’t lug my laptop around during the day if I can help it; I have my Treo for communication (phone, email, and IM).

So Friday through Monday will be quiet on this blog… but explosively busy for me.

Why Today is a Glorious Day

 Today at first felt like a slog, because I couldn’t wrap my brain around how to start an article that I have to get done tonight (really, I do) even as other deadlines stare me in the eye and say, “Hurry up, kiddo.” I had random parts to it, but I didn’t have the right intro, and when I don’t got that, I don’t got nuffin.

Then the lede to my piece came to me, deux ex machina, or maybe just deus. And then other stuff happened, not necessarily in this order, but all the same:

1. Linux.com published my first article for them, a portrait of Dr. Alain Empain, a delightful open source pioneer. In interviewing him I was reminded of the joy of interviewing… how we grow through learning about others.

2. My friend Michael successfully defended his PhD! Go Michael! We need more Michaels in LISville, and I am so proud of how he put his shoulder to the wheel, and despite some recent personal grief, reached his goal.

3. It’s Juneteenth. Juneteenth is one of my favorite holidays because it’s about being reminded of freedom. Imagine hearing the Emancipation Proclamation for the first time!

4. I have another piece appearing tomorrow in another journal outside LibraryLand, more about that tomorrow when it happens! Break that sound barrier!

5.  I went back to my first hairdresser, since my schedule is more flexible, and my hair is perfect (for tonight, anyway).

6. It rained today, and we really, really need rain. The city now has that post-rain estrogen-patch glow.

7. It didn’t hurt that M-ch–l G-rm-n had to issue a correction to Jimmy Wales. Ach, der Schadenfreude!

8. I workshopped with my buddy Lisa and as always felt a better writer for it, and happier about living here. Plus for once I felt that I really had attended to her writing as carefully as my brain will allow. Lisa’s going to the Tin House workshop in a couple of weeks, manuscript in tow. Go you, Lisa!

David Lee King’s Protest Song about Antidigitalism

I was hoping someone would take random quotes from Michael Gorman and do a remix, and David has done just that, very amusingly. Thank goodness you can listen to it, since we Blog People are incapable of sustained reading of complex texts.

Pets, Social Software, and Unconditional Love


A Kiss for Jake, June 16, 2007

Originally uploaded by mstephens7

(Update: Jake died this morning, God rest his soul.)

There is much harrumphing over social networks in some quarters, and a certain pulling in of horns from people who overdid it in the first place.

But sometimes when the shock of the new has worn off we experience that thing that dazzled us with more appreciative eyes, the way love, after a decade or so, becomes a worn flannel robe, familiar and comforting.

When I look at Flickr, I see babies, and friends in love, and Liz’s new wardrobe, and children eating ice cream; and I see Michael kissing Jake, his dear old friend nearing the end of a long and honorable dog’s life.

I don’t expect Flickr, or any social network, to take the place of genuine face-to-face networking. But part of Flickr is to get to be part of Michael’s life a little more than without it, to feel empathy (I have guided an animal through old age and death) and affection (for Michael, who I know, and Jake, who I know through Michael).

Pets bring out the best in us: in exchange for unconditional love, they tease out our deep capacity to care for others and our abilities to parent. The tragedy of pets is that if we are lucky we outlive them, but the triumph is that pets teach us again and again the sweet brevity of life. Michael has documented all of this on Flickr — the love and the grief and the brevity — and he and I, and all of us, are closer for it.

If I could be there with Michael, I would wash his dishes, and knead his neck, and do whatever I could to create a little more time for Michael to be with his old friend. But I can be present on this network, through Michael’s pictures and my response, and in that way wrap Michael in the worn, soft flannel of my own love; and that is its own small miracle.

Twitterprose and the Expanding Bread Loaf of Any IT Project

Note: somewhere in this wee catechism is the request for assistance to create a custom WordPress feed, possibly in Atom (only because it’s an unused feed in a WordPress installation I’m using). I’ve found some documentation, but real-world experience would be gratefully received.)

———————–

A fA fine use of my timeew months back I wrote for Techsource about the need to be very judicious and strategic about library IT projects — and it was a talk directed at those outside IT, who in their enthusiasm (which is a good thing) may overwhelm their IT departments with poorly-thought-out requests (which is a bad thing).

I’ve been struggling to provide a new service, Twitterprose, and the effort reminds me of that article. The idea is smart, fresh, and has relevance to libraries and 2.0 efforts: use Twitter to deliver daily lines from the best (or at least most interesting) of creative nonfiction. I don’t call my idea innovative because Debra Hamel already has Twitterlit, but my twist is the genre — wee, poor, neglected creative nonfiction — and the links, which are either to LibraryThing or to online essays and journals.

I provided Twitterprose for a couple of days by manually posting to a Twitter account, but then decided to get clever. Yes, in a week where I had two articles, two presentations, a committee document to review, and fresh creative writing for a workshop to pull out of whatever orifice availed itself to me (plus the curve ball of M-ch–l G-rm-n erupting over on Britannica), I got clever.

It is at this point that the project turned into the story — I believe it is a Leo Rosten story about Hyman Kaplan — where the protagonist gets on an overheated bus with a ball of bread dough that begins to expand, and expand…

It wasn’t enough that I had a Twitter account with the service; I needed an accompanying website. I remembered Anne Lipow leaning forward over dinner a few years back, telling me to register a clever domain name now, before someone else got it. Now, I thought to myself, now!

This is the easy part: between GoDaddy, Dreamhost, and WordPress, I had a website up in, oh, a couple of hours. I could have stopped with the domain registration, but I was on a roll, and one task fluidly followed another. My other tasks were not getting done, and I turned in a much smaller piece to workshop than I intended… but I had the website up. That’s something, right?

The loaf of bread still seemed manageable enough when (despite many decent canned themes available from WordPress, some of them literally a click away within the WordPress installation) I decided that I needed a theme with an attractive and personalized image at the top — say, books from my library. O.k., so I lost most of an evening standing on a chair taking pictures of books from my collection (because of course they had to be the right books) and learning how to stitch the images together in a panorama before deciding that I was best served by a simple, McSweeney-esque theme already available inside WordPress. It’s all good, right? After all, I was learning something new and important.

On the domestic front, we ate frozen Lean Cuisine pizza on our own for the second night in a row. Or was it the third?

It was at this point I asked myself — in that casual way you ask yourself, while driving in an unfamiliar country with maps in other languages, “If this is Luxembourg, why does it look like Trier? ” — just how would the website feed itself to Twitter? Because that, after all, was the point: an elegantly simple 2.0 service that posted updates in two places, a blog and Twitter, with the automagic assistance of the Autobahn-smooth tubes of the Interwebs.

The ball of dough in my lap was swelling, swelling; it was stretching the paper it was wrapped in, and causing notice.

I had heard about Twitterfeed. Painless, I thought! All I needed to do was register the feed with Twitterfeed. Wait, they recommend a Feedburner feed; I’ll install the WordPress plugin and then set up an Feedburner account. Tweak, test, tweak, test. The WordPress theme stubbornly points to the default feeds; I’ll correct that through the Widgets. Oh, wait, I need something called an OpenID. For that I can use my Yahoo ID. I’m not sure what’s open about any of this, but o.k., I get an OpenID, and after a little flailing around set up my account in Twitterfeed.

So the next day I post to the blog, and eagerly peer at Twitter every few minutes for several hours. Nothing happens. A few hours later, after I update the Twitter feed manually, I write the Twitterfeed people and learn that Twitterfeed ignores entries without titles. O.k., I can dig it. The day after that I write an entry that’s all title, but the Twitter post mangles the link to Librarything.

I write Twitterfeed’s folks, who advise that the link for LibraryThing should wrap around the blurb — not a simple trick in WordPress — so I write Debra Hamel, who cheerfully advises she created a custom Atom feed just for Twitter (in fact, in an earlier message she had mentioned this, but in my eagerness to get on the bus with this project, I conveniently chose not to pursue that telling detail).

She wrote a custom feed?

So let me recap: the week before ALA, with piles of work to do (some of it bread-and-butter), I plunged into a new service that required domain registration, a new website set up in Dreamhost, nameserver configuration, installation of blog software, and several new accounts on services I haven’t previously used; then I spent more time fiddling with images to “customize” the design for a website for an unknown service with 31 subscribers, all of whom I know; then I learned what was really required to make all this happen, which includes wading through the half-baked and sometimes outdated documentation for WordPress (sorry, it is possible to love WordPress and agree that its documentation is often a day late and a dollar short) to set up a custom feed.

What I have done is get off the bus and set the swelling ball of dough in the fridge. Nobody but me knows or cares if Twitterprose is updated manually or by computers, those delightful labor-saving devices (cue insane laughter). The evolution of Twitterprose — which at one point I envisioned sharing at ALA, through buttons and bookmarks, and ever so casually remarking with my geek friends, oh yes, it all works so easily — can await more halcyon times, such as Sandy’s trip in July, when I can putter with syndication feeds and get my special Twitter feed Just So.

Yesterday afternoon I chained myself to the couch with my committee work and a red pen (Sandy: “Why are you on the couch? That’s so quaint!” Me: “To avoid the Web”) and gave a long document a serious scrub-through, then wrote my dialog for my social-software-presentation video, which will be a simple talking-head offering and not a clever animation of web-surfing through that real-kewl open source software someone just shared with me.

And I categorize this under Librarian Wisdom, not Hot Tech or RSS, because the lesson is so obvious to anyone in IT. Public service folk want Second Life accounts, but they don’t know what’s involved in tracking down that very busy guy in campus IT who needs to open special ports up on a per-IP basis. You want IM accounts, but haven’t factored in that IT does care about closing off file-sharing for people who really are gullible enough to accept files from a nice man who says he just wants to help them clean their computer.

Even geeky folk don’t always know what they’re getting into — and usually not because they lack expertise: quite often it’s because they’re busy enough, and task-focused enough, that they don’t always stop to remember that anything that looks easy probably took a few weeks of sweat equity to get that way, and that cool surface elegance usually masks a massively expanding ball of dough that took the project into the most unexpected areas.

Other trends: Maricopa, Phoenix, and RDA/DC

A really significant trend that I’ve been writing about for my next ALA Techsource post, due out this coming week, is our willingness to stretch beyond traditional standards — Dewey and AACR2 — in order to serve our users better.

On NPR I just heard Marshall Shore, adult services coordinator from the Maricopa (AZ) public library system talk about going post-Dewey at their new branch (I have been leaving them email and phone messages but I guess compared to NPR I’m in the peanut gallery of the MSM…), and last month I interviewed Jesse Haro at Phoenix Public Library about using BISAC headings for the facets in their catalog. That, and I’ve interviewed both Karen Coyle and Diane Hillman about the historic RDA/DC agreement that would help take library data out of its silo on onto the Semantic Web. In my mind, all three are inextricably bound, and you can add Librarything (particularly its enrichment services for the Danbury Public Library catalog) and Twitterlit into the stew in my head that is stirred together from many observations about improving service to library users.

I was going to write more, but I’m saving it for Techsource!

Top Technology Trends: Your Input Wanted

Once again I’m contributing to the LITA Top Technology Trends panel at ALA, as I have done since going on the panel in 2005. I peeked at my trends for January 2005, and I didn’t do too badly; I predicted “blogs everywhere,” and heck, even Michael Gorman is blogging, so there you go.

I am once again asking for input from you, Gentle Reader, because you’re so smart and I’m so lazy. I’ll toss out some ideas banging around my brain to see if this stimulates anything. Note that I won’t actually be at the panel, but I will create a video next Thursday, June 21, so have your input in to this site by Wednesday, June 20.

OPAC-y trends

In January I paused briefly to ask what a trend was in the first place. I’d like to repeat that there’s a difference between things we find interesting, things we would like to be trends, and bona fide trends. I want to say that the open source catalog is a trend, largely because I think the addition of the open source model through two products, Evergreen and Koha, and related maintenance companies such as Equinox and Liblime decalcifies a stodgy, largely uncompetitive commodity market. But perhaps it is a proto-trend, worth watching to see where it goes. I will say any library considering a change in ILS vendor should consider open source. (Full disclosure — and speaking of wished-for trends, I’d like to see librarians always disclose such conflicts — I have been in conversation with Equinox about doing some writing/consulting work for them.)

Also, trends are not always healthy or positive (q.v. Atlantic Magazine’s attempt to see the sunny side of global warming). The flip side of dressing up a library catalog with a better front end is now you have not one but two applications to maintain. We can explode the catalog, but then we still have to stick the parts back together again so we can not just discover books but get them bought, cataloged, accessioned, and managed.

We see a lot of tinkering with the catalog, from Scriblio to various tagging efforts to, of course, several Endeca implementations. I’m somewhat concerned that “We need to improve discovery for our patrons” has in some corners anti-trended to “We need to buy Endeca and pour it on our ILS.” My axe, to be clear, is that I drove the selection and implementation process of Siderean at My Former Place Of Work Minus 1, so I know from experience that there are several other products worth evaluating, not only Siderean but i411, Dieselpoint, and FAST.

Additionally, I have observed library systems assume that the earliest implementations of Endeca have been the sine qua non of reinvented discovery. I consider this a trend away from rethinking the OPAC. In fact, with no disrespect to earlier efforts, I would say that the first truly interesting implementation of a guided-navigation engine in a library is Phoenix Public Library (they too used Endeca), and that’s in a large part because they did not just try to pour Endeca on their catalog; they also did a lot of planning, usability testing, and iterative design, and rethought their library’s web presence from the ground up (more about that in my next Techsource post).

Buying expertise

It intrigues me that in the past year, Darien Public Library has snapped up John Blyberg (and others, I think), and OCLC has hired Karen Calhoun and Roy Tennant. When someone asked me what OCLC’s current strategy was, I said it was acquiring new expertise. I’m very curious to see where Worldcat and Worldcat Local go with those two there, particularly now that OCLC seems to be putting less focus on its regional networks and thinking of itself in national and international terms.

Broader trends

In the past six or seven trends, I’ve written about privacy getting softer, hardware getting cheaper, wifi becoming ubiquitous… all these have had an impact on services libraries deliver and the expectations of library users. When I do my video next week I’m going to discuss services such as Twitterlit, which take social software and extend it into realms we traditionally thought of as ours.
Then there are the G-Men. I know we’re all supposed to love Google because they’re about Not Doing Evil, but now they’re hoovering up massive library collections, sometimes with draconian agreements that should give us all pause… and yet there is little outrage. Google sometimes reminds me of those movies from the Cold War era where when you see the shadow of a huge Iron Cross fall on some poor village you know the unsuspecting peasants are doomed. Do we know we are doomed? Do we care? The trend here is what I discussed at NASIG: our increasing comfort level with handing expertise, content, jurisdiction and ownership to third parties. What are we about?

But enough about little old me… what are your trends?

Nicole’s Burnout Blues

Nicole, over on “What I learned today,” wonders if she’s burned out. Just because she’s working, blogging, presenting, and trying to sell a house at the same time?

What I say here is nothing new, really… which is partly why I’m blogging it: because I’ve got so much happening this week that even Gormania can’t get me prolix; this is just a blurp from the brain. But perhaps there’s an angle here that’s new to you.

1. Cherry-pick your opportunities. You don’t have to accept every talk/opportunity that comes your way. You don’t have to blog on every topic. You don’t have to go to every conference. You don’t have to try every new social software. Just as libraries should think about what they’re jumping into (today we’re doing trading cards… no, wait, blogs… no wait, wikis, or did we mean Second Life?), you should be selective with your own opportunities. Do a few things well, not many things spread thin.

2. Scope out your project deliverables. This is related to #3 (estimating time/effort), but it’s worth underscoring that for any project (even personal projects, like selling a house!) it’s worth parsing out what exactly is involved. I just spent hours on a draft proposal for a project, and I’m glad I did, because it made me realize things I hadn’t factored in the equation, equipment I needed, caveats to bring up.

3. When you’re asked to give a presentation (or do any special project), to figure out what you should charge and how much it will absorb your attention, add up all the time you will spend — planning, preparation, travel, presenting, catching up on things you couldn’t get done because you were doing all of the above — and then double it.

4. Take breaks, and not just daily/weekly breaks (doing what YOU find restful), though these are extremely restful, but deliberate chunks of weeks or months where you are not doing “extra,” traveling, preparing, etc. This requires that when someone runs into you somewhere and asks if you can do a talk, you say “maybe, sounds interesting,” then you sit down with your calendar and really ask yourself if you want your one month with free time broken up by several days of planning and travel. Not too long ago in my own life, I had some time off that was eroded by a family visit that was not exactly restful, several activities related to a future job that I felt I should attend, and a presentation trip. In the end, I cheated myself out of intentional quality time “off the grid.”

5. Use a little tough love. In the past couple of years I have practiced tough love several times. Once, I had agreed to write the introduction to a book, provided, I made it extremely clear, that the chapters were available no later than a certain date. The deadlines slipped and slipped; I sent out several warnings. Six months later, I was “reminded” of this task while I was preparing a household move. I told them no, I was available when I said I was available, and this was just no longer possible. I’ve also regretfully turned down whuffies (free presentations) because I am self-employed and my talks put food on my table.

6. Accept some situational pressure. For ALA, I’m feeling a lot of pressure because there are several things that landed on my platter within the last three weeks, just as paid work came my way. One committee, after six months of silence, sent me a fat Word document last Friday for review by Tuesday… another is planning details now that could have been done last month… and so forth. Oh, and did I agree, like a lunatic, to do a screencast on preservation and social software? People, they’re so… human!

Meanwhile, I am either trying to produce work-for-pay or develop intelligent contracts for the same, while I try to meet an overdue writing-workshop deadline and help the church get its new site up. The cure? ALA will come, and then it will be the summer. Sometimes you just ride the wave… just like you’ll get your house sold and amazingly, you’ll have a life again. Figure out what you can cast off, and let it go for a while… then be sure to think big-picture the next time you get the urge to do something new.