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Procrastination Rewarded

Post-party, I spent the last two nights lying on the couch finishing Fabulous Small Jews, a great collection of short stories by Joseph Epstein, and then moved through Best American Essays for 2002, only to find out today that I have been rewarded for my sloth: Six Apart has issued a release for Movable Type with new features designed to combat comment spam (which I get an enormous amount of, though you don’t see it because I have moderation enabled).

Is tonight the night to upgrade this blog? We’ll see! I do have to finish buying my stocking stuffers… I’ll be sure to put out one last post before I try crossing the divide, in case Something Bad Happens.

Blogging and Ethics, Part 4: Don’t Stand So Close To Me

I’ve been busy baking for today’s party for church parishioners (body count: conservatively, ten pounds of butter, ten pounds of flour, five pounds of nuts, and for the first time in my life I’ve used up a can of baking powder in less than a month), but in “Your Blog or Mine,” an article in the magazine section of today’s New York Times, Jeffrey Rosen, law professor at George Washington University, did me the favor of addressing an issue I had brought up earlier and wanted to expand on: drawing the line between private and public.

This afternoon, while pouring punch and serving cholesterol and carbohydrates, I may overhear some interesting conversations, or I’ll put together two or three stray comments and come to a conclusion about someone’s life. And those thoughts will stay where they belong, firmly embedded between my ears. I will not run back to Free Range Librarian to tell all.

Honor and prudence drive this discretion. I cannot imagine the kerfuffle if I blogged facts (or, as happens so often on blogs, near-facts or pure speculation) I had learned about members of my partner’s church. She would lose her job, and I would be out on the street. No marriage (even a marriage declared invalid by the California courts) could survive this breach. Beyond the practical considerations, I would not, could not do anything that low. I have my growing edges, but I cannot imagine breaching the confidence of people who trust me.

Apparently I have a very limited imagination, because Rosen’s article is filled with examples of bloggers who live to tell all (and the readers who gobble up their revelations). Part of the joy of Rosen’s article is how delicately but decisively he points out the double standard exercised by bloggers who stretch or simply violate traditional standards of confidentiality. The blogger known as Deb, who lives out her relationships online, rankles when her boyfriend wants to see her posts in advance; the blogger “Smitten” comments of another tell-all blogger, Washingtonienne, “She was anonymous, but the other people she wrote about weren’t given that benefit. She had the right to privacy, but no one else did. Gag.”

“Gag” indeed. But as Rosen points out, many bloggers point to their First Amendment rights to say whatever they want–not only about what went on in class (fair game) but in what was said behind closed doors while talking to someone else. (Memo to self: three points for deciding not to go to law school.)

We librarians are all about free speech. But the First Amendment won’t make you less of a chump for kiss-and-tell blogging, and it won’t expunge the stain to your professionalism for knowingly crossing the line between private and public.

Which brings me to a practical example that arose last week, when a librarian blogger quoted another librarian on an issue I was sure was confidential. (I’m going to leave out the specifics so I don’t cause further damage to the person whose privacy was violated.) I contacted blogger A, who said, oh yes, that conversation took place; in fact, Blogger A was able to produce the instant message with the exact terms used on the blabbed-on blog. The idea that it might be wrong to reproduce an instant message on a blog without permission to do so, or holding this conversation in the first place without establishing whether it was public or private, flew right over blogger A’s ethics-dar.

I’ve had discussions with that tell-all blogger (can we call their ilk “blubbers?”) that I assumed were clearly off the record. In fact, that blogger has shared some things with me that I have assumed were not for public consumption. These confidences are safe with me. But you can bet I’ll be far more careful with what I say to blogger A in the future (and so will blogger B, if he has any sense).

Part of the problem here has to do with how you represent your blog, and how you represent yourself when you are communication with people. I made fun of this phenomenon in my “guidelines,” but it’s a serious issue: if you are publishing material on your blog, you have a moral obligation to clarify when you plan to take a conversation on the record.

As Rosen notes, stating your intention to publish may mean your sources don’t share as much as they would if they thought the conversation was confidential. “That’s why they call it work, Rossy.” Oh, but your blog isn’t work, right? Yes it is; we all run our blogs for personal gain. Blogging is labor in the most direct, unavoidable, un-outsourceable, artisan sense of the term. We write about others to benefit our blogs, and when we do so, no matter how tempting it is to do otherwise–to get those hits up, to bask in the tell-all moment–we have an obligation to be honest and honorable with the information we acquire.

Lipstick on My Collar

Lipstick Librarian gets it right; librarians can be so forest for the trees! Correcting someone in a private email discussion is the equivalent of someone who leans over to pick a piece of lint off your clothing while you’re talking; it’s snotty passive-aggressive behavior, right up there with Jonathan Franzen complaining about being selected by Oprah. (Pick me, Oprah, pick me! O.k., so first I have to write a book, I know that!)

I don’t even like it during IM sessions when I am talking with a colleague who has to constantly correct his or her own typos. I’m not grading my friends on their spelling and grammar (and I consider IMs to be private conversations unless someone says otherwise), and I don’t correct my own IMs unless I’m unclear. Let the conversation flow.

Now, as Michael Stephens points out, context is everything. Depending on the point of your blog, you need to treat your writing for the public Web somewhat differently. If it’s just among family and friends, and you don’t mind the fact that your words are on review for anyone to read them–bosses, staff, clients, and so forth–then just write like you talk. That’s Steven Cohen’s argument; “You can do whatever you want on your own blog.” But I’d advise against being quite that casual with your blog; you aren’t striving just to be understood, but to develop a presence (and if you make it clear that you’re a librarian, you’re also representing hundreds of thousands of other people, by proxy). Those words stick around, forever and ever and ever; do you want people to find them as you wrote them? Five years from now? Twenty years from now? Two hundred years from now?

Last year I gave a talk in Chico to some library students, and I was introduced by Peter Milbury (a fantastic guy, sort of an Eric Clapton of school librarians, and–full disclosure–an MPOW board member). Peter proceeded to read from some of my email messages to LM-Net, a discussion list for school librarians. I haven’t been on that list in almost a decade. I was relieved that I didn’t come off too poorly in these messages (I actually sounded fairly prescient!), but it was a shocking reminder of the lengthy half-life of anything I write in a public setting such as blog or discussion list.

So what does this all mean? First, if you pick lint off my shirt while we’re talking, I just may bite your finger. But more to the point (librarians having trouble getting to the point, as Linda says), context is everything. Don’t be pesky and annoying mano a mano, but (as Linda and Michael always are) be careful with your public presence.

Mark Rosensweig on Google Print

Mark Rosensweig and I are on ALA Council together. Once in a while our planets align on an issue. I won’t say that I agree with Mark word for word on Google Print, but he has articulated some concerns percolating in the back of my head. (See also a brief note from Anil Dash.) The following email, originally posted on the ALA Member-Forum list, is reprinted with Mark’s permission.


From Reuters, today:

Google said it has no immediate plans to show ads on search results pages showing text from library books. It plans, however, to show links to booksellers and local libraries.

Google does place ads on Google Print results where it has advertising revenue share agreements with book publishers.


[Mark’s message begins here]

There is something absolutely mind-boggling about the ability of a single, for-profit company being able to shape, to radically re-direct, the future of a whole sphere of life. Even more so when it enlists the cooperation of the public stewards of that sphere in what amounts to a relinquishment of key elements of responsibility to a unabashedly profit-driven mega-corportation.

The “deal” that research libraries have struck, behind closed doors (in good corporate style) with Google threatens to erase the lines between commerce and the remaining public sphere of human thought and creativity as embodied in the collected and organized products of print culture and this arrangement makes their immense collections both a global prop for the colonization of some of the last nooks and crannys of human endeavor by the quest for profit and a monument to the inescapability of and seamless domination by the profit motive. In the end, which one can already see around the corner approaching with the ever-escalating speed of the circulation of capital, it will create a situation in which culture is entirely held hostage by commercial interests whose life-cycles are driven by motives and influences which have nothing to do with the past and present aims of libraries (aims which will be twisted to suit the omni-commercialization of digitized information access a la Google).

The ‘privacy’ implications of turning so much power over to a company, much remarked upon already, are only a small part of the overall impact of Google’s gee-whiz master plan through which the public will be sucked into the infinite room-of-mirrors of Google searches yielding tens of thousands of results through which one wend’s ones hapless, trance-like way through lead-ons, hotlinks and, almost certainly, advertising.

Shame on the leaders of these research libraries for hatching this in secret and springing it as a fait accompli on the community of concerned parties (most of the rest of us). How cosmically irresponsible!


MARK C ROSENZWEIG

Blogging and Ethics, Part 3: The Anti-Guidelines

1. First, do your best to puncture our stuffy “scholarly” image and show show everyone that librarians are as groovy as everyone else. Dumb down your spelling, grammar, and punctuation, haul out as many formulaic expressions as you know of, and use lots of exclamation points and question marks in a sentence. Y Nott???? Sweeeeeeeeeeeet!!!!!!

2. If you’re short on material, just borrow it from another site, and move around a couple of words so it looks just like you wrote it. They do that at big newspapers all the time.

3. If someone asks whether your blog is advocacy, commentary, or factual information, say whatever feels right at the time. You can always change your story as the situation warrants.

4. However, if you get challenged on a fact, immediately refer to your blog as “commentary.” That way you’re off the hook for how you represent facts or context.

5. When talking to sources, don’t mention your blog, and lead people on to believe that your friendly conversation is off the record. You’ll get really good stuff this way. If they get mad, explain that your blog comes first. They will understand.

6. Under no circumstances should you ever stop to fact-check. You are maintaining a blog, by definition a host for up-to-the-minute writing that has to be rushed to the blogosphere like a patient going to the emergency room. With all this pressure to publish, you cannot be expected to check with more than one source or do any research to back up what you’re saying.

7. Avoid citing your sources. What if you get your facts wrong? Your sources will hang you! Besides, this strategy gives you the leeway to use just about anyone as a source, regardless of their qualifications or conflicts of interest.

8. Fudge pictures as needed (tip: Photoshop is great for this). Readers hate it when pictures and facts don’t match up.

9. When covering a suite of products and services, only link to the ones you personally like (whether or not you’ve evaluated any of them), and do what you can with your headlines and descriptions to emphasize your favorites. Your readers will get the hint, wink wink, nudge nudge.

10. See if you can accept money for promoting products you like, as long as you don’t have to tell your readers about the deal. (My, writing that sentence made me thirsty; wish I had a Pepsi!)

11. If you misrepresent what others say and they get mad, under no circumstances should you correct the record. Tell these whiners they are taking blogs way too seriously.

12. However, if you decide to change a post for some other reason, like you got some stupid “fact” wrong and this lawyer keeps calling you, do it under the radar. No one remembers what you wrote in the first place. Lawyers eventually give up and go away.

13. When you are covering meetings and presentations, check other sites frequently during the discussion and post on their sites, too. If possible, giggle at inappropriate times during the presentation so everyone knows you are a totally cool multi-tasker.

14. Finally, remember that unlike traditional publishing mediums, you are not weighed down with accountability, there are no consequences for what you write, and the squeaking blog gets the hits. Ready fire aim!

15. I must have forgotten a couple of things, so send me a comment. I won’t post that comment, but I will take your idea and make it mine, mine, all mine…

(These “anti-guidelines” were adapted from much less alarming and far more helpful guidelines presented by Cyberjournalist.org, Rebecca Blood, and Michael Stephens.)

Still Life with Gingerbread

stilllifewithgingerbread.jpg

Nobody Has To Be Nice

Note my follow-up comment

…Not even Matthew Arnold. Jessamyn, returning from Australia, demurs from participating in the PLA blog event, arguing that “Stephen [sic] has the project well-covered and there was talk of a ‘be nice’ agreement that wasn’t my style.” That misrepresents the discussion. We–actually, I–have been encouraging the PLA Midwinter bloggers to discuss blogging guidelines so that this first attempt at blogging doesn’t frighten the horses and other divisions (including the woefully backward LITA, which should be leading this effort) soon follow suit.

Nobody’s writing anything in blood, nobody’s saying we have to be nice. I’m really talking about simple stuff any reasonable blogger does (albeit sometimes with a reminder): fact-checking, revealing sources and conflicts of interest, avoiding ready-fire-aim.

It’s o.k. to do your own thing, but be real, Jessamyn: you like to do your own thing anyway–it’s who you are. Nothing wrong with that! Some of us are just more “ant colony” than others. And excuse me while I go move a few crumbs across the room…

Blogging and Ethics, Part 3: Matthew Arnold in a Polka-Dot Dress

There are two groups that predictably object to guidelines in any given context: those who need them the most, and those who need them the least. Liz Lawley responded very quickly to my earlier posts about guidelines, and no surprise to me, because she falls very squarely in the latter category.

Mamamusings is a model of blogging rectitude; we could call it “fair and balanced” if Fox hadn’t ruined that concept forever. I can’t imagine Liz ever writing anything that went outside the pale. So it’s interesting that in her post concluding that she needs no guidelines, she worries that pulling a post may have been unethical. But her actions were on solid ground, at least according to one set of guidelines: Rebecca Blood states that the one exception to never pulling a post is when “you have violated a confidence or made an acquaintance uncomfortable by mentioning him.”

At that, this is a guideline that shows just how malleable and blog-specific most blog guidelines are. I would be horrified to discover that a blog for the New York Times pulled a post solely because it was worried about making someone “uncomfortable.” In Liz’ blog, it doesn’t bother me, because her blog falls so squarely in the “collegial commentary” arena. My guess is Blood would agree that if pulling a post violated other guidelines, it would be up to the blogger to decide which guideline prevailed, and that the intent of the blog–to entertain, to inform, to persuade–would be crucial to guiding the blogger.

But we aren’t all Liz. Some of us, such as Jason, argue that anything short of anarchy is “hegemony,” and that those proposing guidelines are “accolytes [sic] of Matthew Arnold.” Jason then goes on to blast me for not immediately posting his comment, saying, “THIS is what a librarian should now be shown to be… technologically challenged, and silencing.”

Had Jason done just a tiny bit of fact-checking–the first rule cited in the most casual guidelines proposed anywhere–he would have learned that in order to kill the evil spam monster, I intercept all email-based posts, and with a little more research–an email, an IM, a phone call, even a little searching of my blog–he could have learned that so my personal and scholarly pursuits would not collide, I delayed upgrading Movable Type to a version of MT 3* that supports MT-Blacklist, which would have made it possible to enable immediate commenting (not that any blogger needs to post all comments any more than the Times needs to publish all letters). As for the buggy early-MT-3 Perl error that displayed when he posted, which I have duplicated–hey, Jason, others have been posting comments for months; did you break my blog? (Only kidding! It didn’t stop the comment from appearing internally. Also, Typekey would have allowed his post to appear immediately.) Then again, Jason would have learned a lot by reading my commenting guidelines on the front page. Then again, he could have waited to post until he got his facts right. Then again, I wouldn’t have such a good example for this post.

(Has anyone else noticed that “hegemony” has become a word of the day? Overdone words remind me of something one of Sandy’s cousins said about another cousin in a garish polka-dot dress: “Wear that thing more than once, and people ‘ud think you lived in it.”)

To the charge of polka dots–I mean, hegemony–I respond with four words: Library Bill of Rights. The LBOR was developed in our profession because we needed an internal guidance document. The first interpretation to the LBOR, on labeling, was in response to librarians labeling books as “Communist.” We were healing ourselves. And so it goes: most of the interpretations to the LBOR are internally-directed. This doesn’t surprise me; nearly all of the challenges to MPOW come from librarians.

For those who don’t need guidelines, the rest of us must seem like children of a lesser god. I wish I could be more like Liz, and know instinctively when I was doing the right thing. But I am someone who has to schedule trips to the gym and other uninteresting activities, someone who pouts when she has to turn off the TV and finish her homework, someone who has to eat her vegetables first. I’ve made mistakes on this blog I’m not proud of–times when I should have revealed a conflict, illuminated a source, or checked a fact. As a teacher, I’ve discovered that respect for the writing of others–something I have always felt instinctively–does not come naturally for everyone. Guidelines help people like me, in the vast middle, who both need and welcome direction, who are comforted by Yeats when he writes, “Ceremony’s a name for the rich horn/ And custom for the spreading laurel tree.” If guidelines make the difference of a midnight to a student impaled and wriggling on the horns of a dilemma–to cite, or not to cite?–then guidelines have done their job. Call us broken, lesser beings, call us Matthew Arnold in a polka-dot dress, but at least give a nod to our desire to improve ourselves.

That reminds me of another response to Liz. She writes that “having a set of ethical guidelines for writing a blog seems to me as problematic as having a set of ethical guidelines for writing a book. What kind of book?” To which I ask, does it matter? Sure, you could quibble that non-factual writing has license to make up facts; who would disagree with that? It would be like saying that commentary should be opinionated–of course it should. But I would argue (and not with most writers, I’m guessing) that ethics and integrity are crucial to all genres. A series of ethical lapses, literary and otherwise, is the source of the great humor in The Producers; a few unfortunate comments in writing helped ostracize Truman Capote; likewise, we can all think of books, movies, poems, blogs, or paintings that are well-written, beautifully structured, and grossly inauthentic. (I feel that way about The Motorcyle Diaries–book or movie, take your pick; makes me want to break out singing “Springtime for Che in Bolivia.”)

My next post will be more of a spoof, more Lewis Carroll than Matthew Arnold. And now it’s time to start the work day, so off I go. I’ll try to pick up the blog after tonight’s baking extravaganza. Yesterday I baked 120 gingerbread persons and 90 Mexican wedding cakes, and mixed the dough for approximately 150 Swedish almond slices; it was wonderful Baking Zen to move among cookie dough, a warm oven, the cooling racks, and my own thoughts. Sticky hands kept me from the keyboard, but that, as a famous American is wont to say, was a Good Thing.

Blogging and Ethics, 2: “It’s Only a Blog!”: The Cloak of Commentary

“It’s only a blog.” “I’m not a reporter!” “This is just commentary.” “Everyone knows it’s just my opinion.” Sound familiar? To quote one of my favorite cartoons, “I say it’s spinach, and I say to hell with it.” Once you put words into print for all to read, and particularly once you implicate other people’s lives and events with your writing, you are responsible for what you say, and whether you like it or not, whether you intend it or not, people will be influenced by what you have to say.

Originally, I was going to use this post to write about the difference between commentary and journalism. But in researching ethics in blogging, I realized that the most important ethical code statements to date didn’t distinguish between the types of writing. Look again at the ethical codes of conduct proposed by Cyberjournalism.org and Rebecca Blood: these codes of conduct apply to any type of blogging (and really, any type of writing). And in thinking about it, that’s correct.

On too many blogs, the writer and hides behind the cloak of commentary, using the excuse that what he or she is writing is not “journalism,” just the happy noodlings of an amateur with time on his or her hands. This excuse then becomes a blanket exemption for excursions outside of the normal boundaries of ethics and integrity, such as misrepresenting the facts, confusing opinion with reporting, failure to reveal sources, leaping–or in many cases hurtling–to conclusions, and general “blog first and ask questions later” behavior.

This kind of blogging is not only unethical, but counterproductive. The decision to be an ethical blogger does not condemn you to a bland, unopinionated world. Just the opposite: your willingness to fact-check, reveal sources, limit bias, and emphasize fairness will help make your commentary readable, and your conclusions credible. You can present opinions, even very strong opinions, in a manner that is fair and ethical. Frank Rich does this every Saturday in the Arts section of the New York Times. It’s the difference between truly good commentary and the trash-talk in far too many media venues. It’s the difference, in essence, between opinion and bias.

I’ll repeat my concern that librarians, in particular, need to be very cautious when they blog. This is a meta-ethical issue: when you blog as a librarian, even as a librarian “just goofin’ around,” you are representing what people think about librarians. Yes, that weight IS on your shoulders. You know how you hate it when we’re represented as frumpy, meek shushers? I’m with you, but I hate it even more when our own kind represents us as clueless, sloppy, and uninterested in the ethical issues related to the world of information and how it is represented. In the same vein, I love it when I read a blog such as Tame the Web or Shifted Librarian, where I can catch the enthusiasm, real-world observations, and yes, opinion of Michael Stephens and Jenny Levine, presented with a minimum of typos, a maximum of style, and a certain je ne sais quois–that friendly, fact-based, service-oriented approach–I’d call “library flavor.”

I’m hoping that those of us blogging PLA’s meetings at the ALA Midwinter 2005 conference are willing to talk about, and agree to, guidelines for our own blogging, and are willing to commit to standards of blogging that won’t make us cringe when we look back at our activities ten or thirty years hence. We have a great opportunity to show the world that information specialists represent the sine qua non, the absolute go-to-gang, for today’s citizen bloggers. Library flavor: it’s mmm-mmm good!

And on that note, I must anon for the evening, as I am Baker in Residence for a major church party here at the home next week. As I said to the checker at Trader Joe’s this afternoon, “Ladies and gentlemen, start your gingerbread!”

Bloglines on your PDA

Ethics, yes–I’ll post, maybe tonight. But meanwhile, as I get ready to rush to the salon to get my hair cut and highlighted (we must suffer for our beauty, mustn’t we!), I keep meaning to tell you that the free Bloglines mobile service is the best way I have found to read my feeds on my Treo. (I tried the Hand RSS reader, and thought it was weak.) If you have a PDA that can go online one way or the other, give this a go.

You need a Bloglines account. And it has to be set up to read the feeds you’re interested in. Then, all you need to do is point your PDA web browser to http://www.bloglines.com/mobile, and log in. Voila.I can now covertly read my feeds while pretending to listen to conversations I’m not really following!

Thanks to Jenny Levine for this suggestion. (Jenny lists Hand as the “best” RSS aggregator she’s found for the Treo, but I respectfully disagree–I thought it was icky. Never mind; that Bloglines tip is worth a million bucks.)